Outpatient Services Coordinator

Juvenile-Justice-Center-of-Philadelphi; Philadelphia (Philadelphia County); Presencial; USD 45.000 - 60.000; Jornada completa

Descripción de la vacante

The Outpatient Coordinator at Juvenile Justice Center of Philadelphia oversees daily operations of outpatient behavioral health services and serves as the primary point of contact for referrals, scheduling, and client coordination. Front desk reception is managed to ensure a welcoming experience for visitors and clients.

This role requires strong organizational and communication skills, ability to manage multiple priorities in a fast-paced environment, and collaboration with internal programs

Formación

• Associate degree required; bachelor’s in related field preferred.
• 3–5 years in administrative, healthcare coordination, behavioral health, or customer service.
• Experience scheduling appointments, managing referrals, or working in medical/behavioral health setting preferred.

Responsabilidades

• Serve as primary receptionist for the agency lobby.
• Welcome visitors and assist clients and vendors professionally.
• Answer and direct incoming calls; manage check-in procedures and lobby security.
• Provide general administrative support and maintain confidential information.
• Update databases and electronic records; assist with correspondence and filing.
• Coordinate outpatient referrals and schedule intake appointments; monitor pipelines.

Conocimientos

Organizational skills

Interpersonal skills

Multitasking

Communication (written & verbal)

Microsoft Office / database

Confidentiality & judgment

Educación

Associate's degree

Bachelor's degree preferred

Herramientas

None

Descripción del empleo

The Outpatient Coordinator at Juvenile Justice Center of Philadelphia oversees daily operations of outpatient behavioral health services and serves as the primary point of contact for referrals, scheduling, and client coordination. Front desk reception is managed to ensure a welcoming experience for visitors and clients.

This role requires strong organizational and communication skills, ability to manage multiple priorities in a fast-paced environment, and collaboration with internal programs