Juvenile Case Manager

Outreach Works; Scranton (Lackawanna County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Short-term and long-term disability

Life insurance

Generous PTO

401k plan

Personal and bereavement leave time

Flexible work arrangements

Job summary

Outreach Center for Community Resources in Scranton, PA seeks a Juvenile Case Manager to support youths with criminal records through the justice system and reintegration. You will work in correctional facilities and community settings, delivering comprehensive case management for rehabilitation and skill-building.

The role requires strong communication, advocacy, and collaboration with families, probation, and service partners. Flexible hours and a mission-driven environment are offered.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Criminal Justice, or related field.
• Proven experience working with juveniles in the criminal justice system or related social services.
• Knowledge of juvenile justice laws, probation procedures, and community resources.
• Strong interpersonal skills with ability to build rapport with youths, families and stakeholders.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a multidisciplinary team.

Responsibilities

• Assess juveniles to develop individualized case management plans.
• Provide case management, mentoring and support to address emotional and behavioral issues.
• Advocate for juveniles' rights within the justice system and with community resources.
• Facilitate life skills, vocational training, education and job-readiness programs.
• Monitor progress and compliance with court-ordered requirements.
• Maintain accurate case records and progress notes.

Education

Bachelor’s degree in Social Work / Psychology / Criminal Justice

2 years relevant field experience

Tools

Microsoft Office

Outreach/Apricot

Penelope

Job description

Juvenile Case Manager

Hours: Full-time- 37.5 hours/ week

FLSA Status: Hourly, non-exempt

Reports To: Program Manager

Location: Scranton, PA

Outreach Culture:

Outreach's mission statement states, " With respect for the individual and with the highest professional standards, Outreach – Center for Community Resources offers a variety of programs that promote family stability and economic self-sufficiency." We strive to embody this mission in our employment as well. At Outreach, you will find an environment where you are family, and family comes first.

Outreach Benefits:

• We proudly offer the following benefits to eligible employees;
• medical, dental, and vision insurance
• Short-term and long-term disability
• life insurance
• generous PTO
• 401k plan
• personal and bereavement leave time
• flexible work arrangements

Summary:

As a Juvenile Case Manager, you will play a crucial role in supporting and guiding juveniles with criminal records through the complexities of the justice system and their reintegration into the community. You will work both within correctional facilities and in community settings, providing comprehensive case management services aimed at rehabilitation, skill-building, and successful reentry.

Duties:

• Assessment and Planning: Conduct thorough assessments of juveniles' backgrounds, needs, and risks to develop individualized case management plans. Collaborate with other professionals to ensure comprehensive planning.
• Supportive Case Management: Provide case management, mentoring and support to juveniles to address emotional, behavioral, and psychological challenges. Assist in developing coping strategies and fostering positive decision-making.
• Advocacy and Liaison: Advocate for juveniles' rights and needs within the justice system and community resources. Serve as a liaison between the juvenile, their families, legal representatives, and community organizations to ensure coordinated support.
• Skill Development: Facilitate workshops, groups and programs focused on life skills, vocational training, education, and employment readiness to enhance juveniles' prospects for successful reintegration into society.
• Monitoring and Compliance: Monitor juveniles' progress and compliance with court-ordered requirements, treatment plans, and probation conditions. Provide regular updates and reports to relevant stakeholders, including probation officers and court officials.
• Crisis Intervention: Respond to crises and emergencies promptly, employing de-escalation techniques and crisis intervention strategies as needed to ensure the safety and well-being of juveniles.
• Documentation and Record-Keeping: Maintain accurate and detailed case records, progress notes, and documentation in compliance with organizational standards and legal requirements.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor’s degree in Social Work, Psychology, Criminal Justice, or related field required or relevant life experience and 2 years work within the field.
• Proven experience working with juveniles in the criminal justice system or related social services field.
• Knowledge of juvenile justice laws, probation procedures, and community resources.
• Strong interpersonal skills with the ability to build rapport and trust with juveniles, families, and stakeholders.
• Excellent communication skills, both verbal and written.
• Ability to work effectively independently and as part of a multidisciplinary team.
• Commitment to cultural competence, diversity, equity, and inclusion principles.

Additional Requirements:

• Valid driver’s license and access to reliable transportation.
• Willingness to work flexible hours, including evenings and weekends, as needed.
• Other duties as assigned.
• Attendance is mandatory

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office software. Knowledge of Outreach/Apricot, Penelope and other required databases preferred.

Work Environment

Typically, a moderate level of noise

Physical Demands

Frequent sitting/standing/walking is required. Occasional lifting and/or moving material of 25 pounds

Outreach is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to creating an inclusive environment for all employees.