Outpatient Services Coordinator

Haven Behavioral Healthcare; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Tuition reimbursement

Daily Pay

Paid Time Off

Disability insurance

Life Insurance

Employee Assistance Program

Job summary

Haven Behavioral Hospital of Philadelphia is seeking an Outpatient Services Coordinator to provide administrative and operational support for the outpatient clinic, ensuring smooth day-to-day operation and coordination with clinic staff and leadership.

The role involves handling scheduling, documentation, patient-facing activities, and contributing to performance improvement initiatives, with collaboration across the director and facility leadership to drive efficient patient care.

Responsibilities

• Performs a wide variety of administrative and operational duties as required for the daily operation of the outpatient facility, which may include patient-facing activities.

Job description

About Haven Behavioral Hospital of Philadelphia

Haven Behavioral Hospital of Philadelphia is a 42 bed acute-care Joint Commission Accredited psychiatric hospital that offers a full continuum of care for older adults dealing with mental health issues. We are dedicated to partnering with individuals, families, and communities to improve the lives of patients through the delivery of high-quality, specialty behavioral health services.

Benefits We Offer:

• Medical, Dental, Vision Coverage (Multiple Plan Options) - Eligible first of the month after 30 days.
• 401 (k) Retirement Savings Plan with Discretionary Company Match
• Tuition Reimbursement
• Daily Pay
• Paid Time Off
• Competitive Market Compensation
• Short Term Disability, Long Term Disability
• Life Insurance
• Employee Assistance Program

The Outpatient Services Coordinator provides administrative and operational support for the outpatient clinic, which may include patient-facing activities, scheduling, documentation, and coordination with clinic staff and leadership. This position ensures the smooth day-to-day operation of the clinic and supports administrative initiatives as needed.

Essential Functions:

1. Performs a wide variety of administrative and operational duties as required for the daily operation of the outpatient facility, which may include patient-facing activities.
2. Facilitates communication between the Director of Outpatient Services, clinic staff, and key management personnel.
3. Supports routine administrative projects and initiatives for the Director of Outpatient Services, including research and analysis as needed.
4. Provides follow-up on assignments given to staff by the Director of Outpatient Services or facility leadership.
5. Performs specialized and complex administrative work requiring the use of independent judgment.
6. Completes assignments accurately, in a timely manner, and within established procedural guidelines.
7. Contributes to Performance Improvement initiatives as requested.
8. Performs other related duties as assigned, which may include operational or patient-facing responsibilities.