Outpatient Scheduling Specialist - Centralized Hub

UofL Health, Inc.; Louisville (KY); On-site; USD 25,000 - 33,000; Full time

Job summary

UofL Health is seeking a Centralized Scheduler to coordinate outpatient diagnostic testing and procedures at 250 E Liberty St, Louisville. You will verify patient demographics and insurance, ensure Medicare compliance, and guide patients through pre-procedure steps.

You will answer phones, manage faxes, and work with department leadership to relay test result requests. High school diploma or GED is required; hospital scheduling experience is preferred.

Qualifications

• Accurately schedules patient appointments.
• Verifies patient demographics and insurance information.
• Checks diagnoses for Medicare compliance.

Responsibilities

• Instructs patients regarding pre-procedure preparations.
• Maintains files and handles fax transmissions.
• Answers phone calls within acceptable response times and directs inquiries to appropriate department.
• Ensures compliance with federal, state and local regulations within the department.
• Coordinates with Office Clerk to communicate test result requests to leadership.
• Maintains professional appearance and collaborates with team members to improve efficiency.

Skills

Scheduling

Customer service

Phone etiquette

HIPAA compliance

Education

High School Diploma or GED

Job description

UofL Health is seeking a Centralized Scheduler to coordinate outpatient diagnostic testing and procedures at 250 E Liberty St, Louisville. You will verify patient demographics and insurance, ensure Medicare compliance, and guide patients through pre-procedure steps.

You will answer phones, manage faxes, and work with department leadership to relay test result requests. High school diploma or GED is required; hospital scheduling experience is preferred.