Outpatient Scheduling & Billing Specialist

Rhode Island Hospital; Rhode Island; On-site; USD 42,000 - 54,000; Full time

Job summary

Rhode Island Hospital is seeking an administrative professional to streamline patient visits in ambulatory care. Responsibilities include preparing patient records, registration, scheduling, and co-pay collection while delivering courteous service to patients and families.

This role supports coding and billing workflows, tracks follow-up care, and generates reports reflecting scheduling activities. Proficient PC skills and strong customer-service orientation are essential.

Qualifications

• High School Diploma or equivalent.
• Knowledge of PC skills using Windows and basic software.
• Knowledge of medical billing routines for physician office practice.
• Knowledge of medical terminology, diagnosis codes, and procedure codes.
• Courteous telephone technique and good customer service skills.

Responsibilities

• Schedules patients using the hospital scheduling system and sets appointment types, clinics, and times.
• Performs pre-registration and registration; collects co-pays and provides receipts.
• Mails informational material and coordinates with outside agencies for patient information and pre-authorizations.
• Acts as outpatient center receptionist; greets patients and verifies information at the point of care.
• Handles coding/billing within department guidelines; enters codes and resolves billing issues with patients and finance services.
• Obtains and organizes medical records to ensure complete files for treatment or clinic visits.
• Prints reports using scheduling and billing systems.
• Performs duties in line with hospital mission and policies.
• Responds to inquiries by rotating into a centralized call setting.

Skills

PC skills

Medical billing knowledge

Medical terminology

Courteous telephone technique

Customer service skills

Education

High School Diploma or equivalent

Tools

Windows OS

Online billing system

Card embosser

Job description

Rhode Island Hospital is seeking an administrative professional to streamline patient visits in ambulatory care. Responsibilities include preparing patient records, registration, scheduling, and co-pay collection while delivering courteous service to patients and families.

This role supports coding and billing workflows, tracks follow-up care, and generates reports reflecting scheduling activities. Proficient PC skills and strong customer-service orientation are essential.