Outpatient Scheduler & Care Coordinator

Helio Health, Inc.; City of Utica (NY); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-On Bonus up to $1,500

Descripción de la vacante

Helio Health is seeking a Centralized Scheduler for the Outpatient Program on a full-time basis. The role greets patients, schedules sessions, maintains will-call and back-fill lists, and confirms appointment status, while contributing to program QA and committees.

The position offers a sign-on incentive up to $1,500 and an hourly pay range of $18.67–$20.76, with comprehensive benefits available as part of a full-time role.

Formación

• High school diploma required; associates degree preferred.
• One year experience in Medical Records or Human Services.
• Knowledge of federal confidentiality laws relating to populations served.
• Good oral and written communication; sound judgment and cultural competency.

Responsabilidades

• Greet patients in person and on the phone in a cordial and professional manner.
• Schedule patient individual and medical sessions.
• Maintain will-call and back-fill lists and schedules.
• Confirm status updates of patient appointments.
• Perform Quality Assurance activities.
• Participate in program administrative and clinical committees.
• Other duties as assigned.

Conocimientos

Oral and written communication

Judgment & cultural competency

Basic computer skills

Independent work

Educación

High school diploma required/Associates degree preferred

Descripción del empleo

Helio Health is seeking a Centralized Scheduler for the Outpatient Program on a full-time basis. The role greets patients, schedules sessions, maintains will-call and back-fill lists, and confirms appointment status, while contributing to program QA and committees.

The position offers a sign-on incentive up to $1,500 and an hourly pay range of $18.67–$20.76, with comprehensive benefits available as part of a full-time role.