Centralized Scheduling Coordinator: Healthcare

Sioux Center Health; Mitchell (SD); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

PTO from day 1

5% retirement matching

Career development & mentorship

Job summary

Avera Queen of Peace Hospital is seeking a Centralized Scheduler to coordinate outpatient diagnostic orders, interpret requests, and schedule tests per patient care protocols. This role requires medical office operations experience and strong data handling within the health information system.

Varied shifts and a schedule aligned with patient needs; potential for remote work after orientation, with daily day-shift coverage and accountability for accuracy and compliance.

Qualifications

• Associate's Science in Medical Assisting from an accredited university/college and/or 3-5 years hospital, medical office, clinic, or hospital business operations experience
• 4-6 years hospital, medical office, clinic, hospital business operations and/or Admitting Department experience

Responsibilities

• Obtains information (including physician orders to schedule tests/procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner.
• Incorporates faxed data, including but not limited to History and Physical, physician orders, and patient data from physician offices by logging into computer.
• Demonstrates good rapport, continual education updates, and cooperative working relationship with physician office staff, all hospital departments, physicians, and co-workers.
• Assist the Manager in maintaining technology application including maintaining accurate centralized scheduling dictionaries and on-line instructions, monitoring data integrity, suggesting upgrades for Meditech requests, order entry and implementing system upgrades.
• Provides timely information to the Manager regarding the Centralized Scheduling process, staffing and customer service (physician office staff, all hospital departments, physicians and co-workers).
• Assist with staff orientation and in-services and ensures competencies are obtained. Maintains statistical information to ensure appropriate staff scheduling for optimum customer service.
• Ensures medical necessity by reviewing physician orders and diagnosis, assures follow up for physician office and patients as necessary.
• Ensure adequate information and notification of LMRP (Local Medical Review Policies) throughout the scheduling process.

Job description

Avera Queen of Peace Hospital is seeking a Centralized Scheduler to coordinate outpatient diagnostic orders, interpret requests, and schedule tests per patient care protocols. This role requires medical office operations experience and strong data handling within the health information system.

Varied shifts and a schedule aligned with patient needs; potential for remote work after orientation, with daily day-shift coverage and accountability for accuracy and compliance.