Centralized Scheduler - Outpatient Program (Sign-On Bonus)

Helio Health, Inc; City of Utica (NY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Sign-On Incentive up to $1,500.00

Job summary

Helio Health, Inc. is seeking a Centralized Scheduler to join the Outpatient Program on a full-time basis in Utica, NY. The role greets patients in person and by phone, schedules sessions, maintains will-call/back-fill lists, and supports quality assurance activities.

Salary ranges from $18.67 to $20.76 per hour with a sign-on incentive up to $1,500.00 for eligible full-time hires. The position offers comprehensive benefits and opportunities to contribute to clinical operations and

Qualifications

• High school diploma required; Associates degree preferred.
• One year employment experience in Medical Records or Human Services.
• Knowledge of federal confidentiality laws relating to populations served.

Responsibilities

• Greet patients in person and on the phone in a cordial, professional manner.
• Schedule patient sessions and medical appointments.
• Maintain will-call/back-fill lists and update schedules accordingly.
• Confirm status updates of patient appointments.
• Perform Quality Assurance activities.
• Participate in program administrative and clinical committees as assigned.
• Other duties as assigned.

Skills

Communication skills

Cultural competency

Independent work

Computer proficiency

Education

High school diploma

Associates degree preferred

Tools

Basic computer applications

Job description

Helio Health, Inc. is seeking a Centralized Scheduler to join the Outpatient Program on a full-time basis in Utica, NY. The role greets patients in person and by phone, schedules sessions, maintains will-call/back-fill lists, and supports quality assurance activities.

Salary ranges from $18.67 to $20.76 per hour with a sign-on incentive up to $1,500.00 for eligible full-time hires. The position offers comprehensive benefits and opportunities to contribute to clinical operations and