Outpatient Rehab Scheduler & Billing Liaison

Orlando Health, Inc.; Rio Vista (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

Orlando Health, Inc. in Brandon, FL is seeking an Ancillary Scheduling, Registration, and Patient Charge Specialist for the Outpatient Rehab department.

The role focuses on pre-registration, scheduling, collecting copayments, and delivering courteous, patient-centered service in a Orthopedics and sports rehab setting. Responsibilities include handling multiple appointments, verifying benefits, entering data into hospital systems, and acting as a liaison between patients and clinical staff.

Qualifications

• Must have high school education or equivalent.
• Two years of experience in financial, business office, or customer service.
• Computer knowledge is necessary.

Responsibilities

• Effective pre-registration, registration and scheduling of multiple patient appointments.
• Manages additions and cancellations of patient appointments.
• Inputs patient/demographic and financial information into hospital systems.
• Verifies benefits and obtains necessary authorizations.
• Communicates schedule changes to staff and patients.
• Responsible for entry of patient charges.
• Acts as liaison between provider and patient to explain insurance benefits and co-pays.
• Communicates arrival time, location, and duration to patients.
• Checks in and checks out patients.

Skills

Reading/Writing

Verbal Communication

Mathematical Skills

Reasoning

Education

High school diploma

Tools

Computer basics

Job description

Orlando Health, Inc. in Brandon, FL is seeking an Ancillary Scheduling, Registration, and Patient Charge Specialist for the Outpatient Rehab department.

The role focuses on pre-registration, scheduling, collecting copayments, and delivering courteous, patient-centered service in a Orthopedics and sports rehab setting. Responsibilities include handling multiple appointments, verifying benefits, entering data into hospital systems, and acting as a liaison between patients and clinical staff.