Outpatient Programs Leader - Operations & Quality

Oceans Healthcare; Lubbock (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Oceans Healthcare in Texas is seeking an Outpatient Program Manager to oversee daily operations of outpatient services under the Director of Clinical Services and Hospital Administration, ensuring compliant, high-quality care.

You will staff the program, coordinate continuing education, monitor performance improvement, engage with patients and families, participate in marketing events, and drive adherence to Joint Commission and state regulations.

Responsibilities

• Provides direction, supervision, monitoring and disciplinary action for all staff of the Outpatient Program.
• Cooperates and works with the management team to adhere to regulatory standards and meet facility goals.
• Provides, coordinates and monitors in-service opportunities for staff continuing education.
• Supervises Utilization Review and performance improvement in the outpatient setting.
• Provides education to staff and monitors compliance plan, and age/disability/cultural sensitivity adherence.
• Communicates in an age/disability related manner to patients and families.
• Conducts treatment planning, discharge planning and facilitates support groups.
• Participates in marketing events for outpatient services as needed and required.
• Performs other duties and projects as assigned.

Skills

Leadership

Healthcare management

Staff supervision

Education

Bachelor's degree in Healthcare Administration

Job description

Oceans Healthcare in Texas is seeking an Outpatient Program Manager to oversee daily operations of outpatient services under the Director of Clinical Services and Hospital Administration, ensuring compliant, high-quality care.

You will staff the program, coordinate continuing education, monitor performance improvement, engage with patients and families, participate in marketing events, and drive adherence to Joint Commission and state regulations.