Outpatient Program Transition Navigator

Oceans Healthcare, L.L.C.; Waco (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Oceans Behavioral Hospital Waco is seeking an Outpatient Navigator to support inpatient to outpatient transitions and coordinate with the OP team.

You will educate patients and families about the IOP, obtain required documentation, and escort patients at discharge to the IOP group.

This role collaborates with case management to tailor discharge planning to age, disability and cultural needs, and to follow up after two weeks.

Qualifications

Responsibilities

• Educates inpatient groups about IOP services and benefits of the program.
• Facilitates the admit process for patients stepping down into the IOP program including required documentation.
• Gets all new admit documentation to Outpatient Coordinator or designated role in time required, prior to admit.
• Meets and escorts patients at discharge from hospital to their IOP group.
• Contacts family members of patients to coordinate family participation in therapy sessions.
• Coordinates with case management in discharge planning considering age/disability/cultural needs and involves patient's support system.
• Responds to patient and family inquiries regarding outpatient program.
• Conducts follow ups with patients and families after the first 2 weeks in outpatient program.
• Communicates patient and family concerns to IOP director promptly.
• Performs other duties and projects as assigned.

Job description

Oceans Behavioral Hospital Waco is seeking an Outpatient Navigator to support inpatient to outpatient transitions and coordinate with the OP team.

You will educate patients and families about the IOP, obtain required documentation, and escort patients at discharge to the IOP group.

This role collaborates with case management to tailor discharge planning to age, disability and cultural needs, and to follow up after two weeks.