IOP Transition Navigator

Oceans Healthcare; Lubbock (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Oceans Lubbock provides inpatient and outpatient mental health services and seeks an Outpatient Navigator to coordinate transitions from inpatient to Oceans Outpatient Program, under supervision of the Director of Outpatient Services.

The role involves educating patients, coordinating admit documentation, and supporting discharge planning with families and case management while ensuring compliance with Joint Commission and state regulations.

Qualifications

• Bachelor’s degree in related field or equivalent combination of education and related work experience.
• At least 1 year’ experience working with psychiatric patients preferred.

Responsibilities

• Educates inpatient groups about IOP services and benefits of the program.
• Facilitates the admit process for patients stepping down into the IOP program with required documentation.
• Ensures all new admit documentation is received by the Outpatient Coordinator prior to admit.
• Meets and escorts patients at discharge from hospital to their IOP group.
• Contacts family members to coordinate family participation in therapy sessions.
• Coordinates with case management on discharge planning considering age/disability/cultural needs.
• Responds to patient and family inquiries regarding outpatient program.
• Conducts follow ups with patients after the first 2 weeks in outpatient program.
• Communicates patient and family concerns to the IOP director in a timely manner.
• Performs other duties and projects as assigned.

Skills

Communication skills

Group facilitation

BLS certification

Behavioral de-escalation

Education

Bachelor's degree in related field or equivalent

Job description

Oceans Lubbock provides inpatient and outpatient mental health services and seeks an Outpatient Navigator to coordinate transitions from inpatient to Oceans Outpatient Program, under supervision of the Director of Outpatient Services.

The role involves educating patients, coordinating admit documentation, and supporting discharge planning with families and case management while ensuring compliance with Joint Commission and state regulations.