Intensive Outpatient Program Navigator

Oceans Healthcare, L.L.C.; Shreveport (LA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Oceans Healthcare, L.L.C. seeks an Outpatient Navigator to support patients moving from inpatient care to Oceans Outpatient Program. Under supervision, you coordinate admissions and ensure documentation is complete for discharge to IOP.

You will contact families, coordinate with case management, and follow up after the first two weeks in the outpatient program, ensuring smooth transitions and adherence to regulations.

Qualifikationen

• Experience coordinating inpatient to outpatient transitions.
• Strong communication with patients and families.
• Knowledge of discharge planning processes.

Aufgaben

• Educates inpatient groups about IOP services and benefits.
• Facilitate admit process for patients stepping down to IOP.
• Ensure new admit documentation is provided timely.
• Escort patients at discharge to IOP group.
• Coordinate with families for therapy session participation.
• Coordinate with case management for discharge planning.
• Respond to patient and family inquiries about outpatient program.
• Conduct follow ups after first 2 weeks in outpatient program.
• Communicate concerns to IOP director promptly.
• Perform other duties as assigned.

Kenntnisse

Education coordination

Inpatient-to-outpatient transitions

Documentation

Family outreach

Discharge planning

Jobbeschreibung

Louisiana Behavioral Health is a partnership between Ochsner LSU Health Shreveport and Oceans Healthcare, two Louisiana-based providers leading the transformation of behavioral health care through evidence-based, patient-centered treatment for adolescents, adults and seniors.

The Outpatient Navigator, under the supervision of the Director Outpatient Services (OP) and in coordination with the Clinical Director, facilitates in-patient transitions into Oceans Outpatient Program upon patient discharge and thereafter in accordance with Joint Commission, Federal and State Regulations, the Oceans' Mission and Performance Improvement standards.

Essential Functions

1. Conducts and assists in educating inpatient groups about IOP services and benefits of the program.
2. Facilitate the admit process for patients stepping down into the IOP program including all required documentation such as screenings, signed consents, etc.
3. Responsible for getting all new admit documentation to Outpatient Coordinator or other designated role in time required, prior to admit.
4. Meets and escorts patients at time of discharge from hospital to their IOP group.
5. Contacts family members of patients to coordinate family participation in therapy sessions.
6. Coordinates with case management in discharge planning in accordance with age/disability/cultural needs and involves members of the patient's support system in decision making as appropriate.
7. Responds to patient and family inquiries regarding outpatient program.
8. Conducts follow ups with patients and families after the completion of patient’s first 2 weeks in outpatient program.
9. Communicates all patient and family concerns to IOP director in a timely manner.
10. Performs other duties and projects as assigned.