IOP Transition & Family Care Navigator

Oceans Healthcare; Waco (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Oceans Behavioral Hospital Waco is seeking an Outpatient Navigator to coordinate transitions from inpatient to the Oceans Outpatient Program upon discharge. You will work under the supervision of the Director Outpatient Services and with the Clinical Director to ensure a smooth admission process and timely documentation.

You will educate patients and families, coordinate with case management for discharge planning, and follow up after the first two weeks in the outpatient program.

Qualifications

• Bachelor’s degree or equivalent combination of education and related work experience.
• At least 1 year’ experience working with psychiatric patients preferred.
• Must have BLS certification and Oceans approved behavioral de-escalation program.

Responsibilities

• Educate inpatient groups about IOP services and benefits.
• Facilitate admit process for patients stepping down into IOP.
• Ensure all new admit documentation is submitted on time.
• Escort patients at discharge to the IOP group and coordinate follow-up.
• Contact families to coordinate participation in therapy sessions.
• Coordinate discharge planning with case management respecting age/cultural needs.
• Address patient and family inquiries regarding outpatient program.
• Conduct follow ups with patients after first two weeks in outpatient program.
• Communicate concerns to IOP director promptly.
• Perform other duties and projects as assigned.

Skills

Patient education

Excellent communication

BLS certification

De-escalation skills

Age-specific care

Discharge planning

Education

Bachelor’s degree

Job description

Oceans Behavioral Hospital Waco is seeking an Outpatient Navigator to coordinate transitions from inpatient to the Oceans Outpatient Program upon discharge. You will work under the supervision of the Director Outpatient Services and with the Clinical Director to ensure a smooth admission process and timely documentation.

You will educate patients and families, coordinate with case management for discharge planning, and follow up after the first two weeks in the outpatient program.