Outpatient Practice Operations Lead

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 54,000 - 79,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. seeks an experienced operations coordinator to oversee daily outpatient practice activities and supervise support staff. Responsibilities include staffing, scheduling, and process improvements to ensure smooth patient flow.

Qualifications include an associate degree preferred and at least a high school diploma. Supervisory experience is valued, and familiarity with office software and healthcare environments is a plus.

Qualifications

• Associate's Degree in a related field preferred.
• High School Diploma or Equivalent required.
• Experience supervising staff is helpful but not required.

Responsibilities

• Coordinate and oversee day-to-day operation of outpatient practices.
• Recruit, hire, train, and develop support staff.
• Supervise and direct support staff; assign work and monitor performance.
• Oversee billing-related processes including referrals, verification, and collections.
• Manage scheduling, wait times, staff coverage, and office workflow.
• Handle office supplies, equipment, and general administrative duties.

Skills

Office Suite

Communication

Leadership

Time management

Adaptability

Education

Associate's Degree in Related Field

High School Diploma or Equivalent

Tools

Office Suite

Job description

The Brigham and Women's Hospital, Inc. seeks an experienced operations coordinator to oversee daily outpatient practice activities and supervise support staff. Responsibilities include staffing, scheduling, and process improvements to ensure smooth patient flow.

Qualifications include an associate degree preferred and at least a high school diploma. Supervisory experience is valued, and familiarity with office software and healthcare environments is a plus.