Outpatient Phlebotomy Supervisor – Travel

Elliot Health System; Manchester (NH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

CE Reimbursement

Retirement plan (403b)

Onsite gym access

Discount programs

Job summary

The Elliot Health System in Manchester, NH seeks a Supervisor Outpatient Phlebotomy for the Lab Department at the Main Campus Hospital. This full-time role (40 hours) is primarily 8:00 am–4:30 pm with flexibility and travel to outpatient sites in Manchester, Londonderry, Hooksett and Bedford.

You will supervise phlebotomy operations, oversee scheduling, training, and policy development, and ensure staff competency while maintaining quality and customer service.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• ASCP certification preferred; 3-5 years laboratory experience required; lead or supervisor experience preferred.

Responsibilities

• Oversee activities through observation and review daily; focus on customer service; prioritize, identify and resolve problems with open communication with clients.
• Oversee scheduling of personnel to provide adequate coverage and efficient use of personnel.
• Oversee the orientation and training of new personnel, nurses, PCTs, MAs and students.
• Maintain documentation of orientation and training activities.
• Ensure maintenance of staff competency.
• Resolve problems related to staff behavior or performance and daily operations; inform Laboratory Support Manager.
• Develop staff skills and build a team atmosphere.
• Review, revise and write policies and procedures.
• Document personnel performance evaluations, counseling and disciplinary action.
• Prepare and adhere to the yearly budget, with Laboratory Support Manager.
• Maintain bench skills to function in all designated areas.
• Oversee off-site phlebotomy locations and traveling phlebotomy services.
• Coordinate daily activities for operation of all phlebotomy stations and traveling team activities.
• Interact with clients as needed, working with Business Development and Clinical Specialist.

Skills

Leadership

Supervisory experience

Customer service

Communication

Staff training

Education

High school diploma or equivalent

Associate degree in medical or biological science

ASCP certification

Job description

The Elliot Health System in Manchester, NH seeks a Supervisor Outpatient Phlebotomy for the Lab Department at the Main Campus Hospital. This full-time role (40 hours) is primarily 8:00 am–4:30 pm with flexibility and travel to outpatient sites in Manchester, Londonderry, Hooksett and Bedford.

You will supervise phlebotomy operations, oversee scheduling, training, and policy development, and ensure staff competency while maintaining quality and customer service.