Supervisor Outpatient Phlebotomy - Lab Department - Full Time

20 Elliot Hospital of the City of Manchester; Manchester (NH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Disability & life insurance

Tuition reimbursement

403(b) retirement plan with employer

Onsite gym access

Employee discounts

Job summary

Elliot Health System in Manchester, NH seeks a Supervisor Outpatient Phlebotomy – Lab Department Non-Technical. This role oversees phlebotomy and support departments, ensuring accuracy from specimen collection and exceptional patient service.

You will schedule staff for multiple outpatient sites (Manchester, Londonderry, Hooksett and Bedford), supervise training, maintain competency, write policies, and help manage the yearly budget with the Laboratory Support Manager.

Qualifications

• High school diploma or equivalent required.
• Associate degree in medical or biological science preferred.
• ASCP certification preferred.
• A minimum of 3–5 years of laboratory experience required.
• Previous lead or supervisor experience preferred.

Responsibilities

• Oversee operations of phlebotomy and support departments to ensure patient care.
• Schedule personnel to provide adequate coverage across sites.
• Coordinate orientation and training of staff and students.
• Maintain staff competency and document evaluations.
• Develop and enforce policies and procedures; assist budgeting.
• Coordinate traveling phlebotomy and off-site locations.

Skills

Supervisory experience

Phlebotomy supervision

Staff scheduling

Education

High school diploma or equivalent

Associate degree in medical or biological science

ASCP certification

Job description

About the Elliot Lab

The Elliot Hospital Laboratory is a full-service laboratory offering both Clinical and Anatomical Pathology testing. The Clinical Laboratory operates 24 hours/day,7 days/week offering both stat and routine testing. The Anatomical Pathology department operates Monday- Friday 7 am to 4 pm. We conveniently provide services to patients and the community with 5 walk-in labs located in Manchester, Bedford, Hooksett and Londonderry. We also service 60 nursing homes and assisted living facilities in the area.

About The Job

Supervisor Outpatient Phlebotomy – Lab Department Non-Technical at Main Campus Hospital – Full-Time 40 Hours a week primarily 8AM-430PM but must be flexible. (Will primarily sit at main campus but requires travel to all outpatient sites as needed throughout Manchester, Londonderry, Hooksett and Bedford).

Supervise the operations of and coordinates the activities within the phlebotomy and/or support departments, focusing on the needs of the patients, clients and staff ensuring accuracy from the point of specimen collection.

What You’ll Do

Oversee activities through observation and review daily. Focus on customer service; prioritize, identify and resolve problems maintaining open communication with clients. Oversee the scheduling of personnel to provide adequate coverage and efficient use of personnel. Oversee the orientation and training of new personnel, nurses, PCT's, MA's and students. Maintain documentation of orientation and training activities. Ensure maintenance of staff competency. Resolve problems and issues related to staff behavior or performance as well as daily operations within the departments and informs Laboratory Support Manager. Develop the skills and abilities of staff members to assist building a team atmosphere. Review, revise and write policies and procedures. Document personnel performance evaluations, counseling and disciplinary action. Prepare and adhere to the yearly budget, in collaboration with the Laboratory Support Manager. Maintain bench skills to function efficiently in all designated areas. Oversee off-site phlebotomy locations and Traveling Phlebotomy Services, including all staff activities. Ensure all locations are up to date for state inspections, working with Laboratory Support Manager. Coordinate daily activities for the operation of all phlebotomy stations and collects performed by Traveling phlebotomy team. Interact with clients as needed, working with Business Development and Clinical Specialist.

What You’ll Need

• High school diploma or equivalent required.
• Associate degree in medical or biological science field preferred.
• ASCP certification preferred.
• A minimum of 3-5 years of laboratory experience required.
• Previous lead or supervisor experience preferred.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Continuing Education Reimbursement Programs $4000/YR for Full Time staff, $2000/YR for Part Time staff.
• Tuition discount programs for you, your spouse, and dependents!
• 403(b) Retirement Savings Plan with employer match
• Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)
• Additional discount programs available to all Elliot employees on things like insurance, mobile plans, travel, etc.

Work Shift

8a-430pm 40 hours

SolutionHealth Equality Statement

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Company Overview

SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve. Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region. We start with committing to do the right thing, for each patient, always.