Outpatient Pharmacy Receptionist – NHS Patient Care Admin

Chesterfield Royal Hospital NHSFT; Virginia; Presencial; USD 30.000 - 37.000; Jornada completa

Descripción de la vacante

The Pharmacy receptionist role at Chesterfield Royal Hospital NHS Foundation Trust supports patients in a busy outpatient environment. The successful candidate will handle prescription intake, enquiries and data entry with care and accuracy, contributing to smooth service delivery.

We seek a patient-focused team member with strong communication skills, able to stay composed under pressure and deliver high-quality customer service in a fast-paced healthcare setting.

Formación

• Excellent communication and interpersonal skills.
• Commitment to providing outstanding customer service in a healthcare setting.
• Ability to remain calm and professional when managing competing priorities.

Responsabilidades

• Receiving and processing prescriptions promptly and accurately.
• Registering prescription requests onto the PTS system in line with established procedures.
• Responding to telephone enquiries from patients, carers and healthcare professionals in a professional and compassionate manner.
• Maintaining accurate and up-to-date patient information, ensuring confidentiality and data quality at all times.
• Working closely with colleagues to deliver an efficient and responsive service.

Descripción del empleo

The Pharmacy receptionist role at Chesterfield Royal Hospital NHS Foundation Trust supports patients in a busy outpatient environment. The successful candidate will handle prescription intake, enquiries and data entry with care and accuracy, contributing to smooth service delivery.

We seek a patient-focused team member with strong communication skills, able to stay composed under pressure and deliver high-quality customer service in a fast-paced healthcare setting.