Pharmacy receptionist | Chesterfield Royal Hospital NHS Foundation Trust

Chesterfield Royal Hospital NHSFT; Virginia; On-site; USD 30,000 - 37,000; Full time

Job summary

The Pharmacy receptionist role at Chesterfield Royal Hospital NHS Foundation Trust supports patients in a busy outpatient environment. The successful candidate will handle prescription intake, enquiries and data entry with care and accuracy, contributing to smooth service delivery.

We seek a patient-focused team member with strong communication skills, able to stay composed under pressure and deliver high-quality customer service in a fast-paced healthcare setting.

Qualifications

• Excellent communication and interpersonal skills.
• Commitment to providing outstanding customer service in a healthcare setting.
• Ability to remain calm and professional when managing competing priorities.

Responsibilities

• Receiving and processing prescriptions promptly and accurately.
• Registering prescription requests onto the PTS system in line with established procedures.
• Responding to telephone enquiries from patients, carers and healthcare professionals in a professional and compassionate manner.
• Maintaining accurate and up-to-date patient information, ensuring confidentiality and data quality at all times.
• Working closely with colleagues to deliver an efficient and responsive service.

Job description

Pharmacy receptionist | Chesterfield Royal Hospital NHS Foundation Trust

We are looking for a customer-focused individual to join our team in a busy healthcare environment. This is an exciting opportunity to play a vital role in supporting patients and ensuring the smooth operation of our outpatient prescription service.

The successful candidate will have excellent communication and interpersonal skills, with a commitment to providing outstanding customer service in a fast-paced environment. You will be able to remain calm and professional when managing competing priorities and challenging situations, while maintaining a high level of accuracy and attention to detail.

If you are passionate about delivering excellent patient care and enjoy working as part of a supportive team, we would love to hear from you.

This is a 2 year fixed term contract and a full-time position.

Key Responsibilities

• Receiving and processing prescriptions promptly and accurately.


• Registering prescription requests onto the PTS system in line with established procedures.


• Responding to telephone enquiries from patients, carers and healthcare professionals in a professional and compassionate manner.


• Maintaining accurate and up-to-date patient information, ensuring confidentiality and data quality at all times.


• Working closely with colleagues to deliver an efficient and responsive service.

Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision. As members of staff we will always:

• Show COMPASSION– treating everyone with kindness – welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values


• AMBITION– Aspiring to be the best – reaching high standards, providing exceptional care and services; and achieving measurable improvements in people’s health and wellbeing


• RESPECT– Valuing and appreciating everyone – listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits


• ENCOURAGEMENT– Opportunities for all – supporting education and development, helping people to bring their improvement ideas to life and speak‑up; and getting everyone involved in our future

Please refer to the Job Description and Person Specification for the full duties of the role.

This advert closes on Tuesday 10 Nov 2026

Proud member of the Disability Confident employer scheme

Company: Chesterfield Royal Hospital NHSFT

Salary: £25,272 per annum

Hours: Full-time

Location: Chesterfield, S44 5BL

Job type: Contract

Posting date: 27 Oct 2026

Closing date: 26 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.