Outpatient Patient Access & Intake Specialist (Onsite)

UNC Health; Rocky Mount (NC); On-site; USD 23,000 - 36,000; Part time

Job summary

Nash UNC Health Care in Nash County, NC is seeking a Patient Access Intake Specialist to support registration, insurance verification, and EMTLA compliance. This role ensures accurate patient data capture in EPIC and timely, compliant processing for all patient classes.

Responsibilities include verifying demographics, obtaining authorizations when required, and handling POS collections while providing clear information to patients and families in a courteous manner.

Qualifications

• Minimum high school diploma or GED required.
• 2 years of Healthcare/Medical-Admissions experience.
• 2-5 years hospital operations or revenue cycle experience preferred.

Responsibilities

• Verify patient registration information and insurance.
• Perform insurance verification and pre-authorizations as needed.
• Enter accurate patient data in EPIC and comply with EMTLA.
• Manage POS collections and daily cash reconciliations.
• Communicate with patients and families to provide information.
• Identify patients using MPI and ensure correct armband placement.
• Use work queues to drive daily workflow and resolve edits.

Skills

Patient registration

Medical terminology knowledge

Customer service

Education

High School Diploma or GED

Associates or Bachelor’s Degree in Arts/Business

Tools

EPIC

Job description

Nash UNC Health Care in Nash County, NC is seeking a Patient Access Intake Specialist to support registration, insurance verification, and EMTLA compliance. This role ensures accurate patient data capture in EPIC and timely, compliant processing for all patient classes.

Responsibilities include verifying demographics, obtaining authorizations when required, and handling POS collections while providing clear information to patients and families in a courteous manner.