Outpatient Medical Assistant II - Day Shift

ummh; Worcester (MA); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health in Worcester, MA is seeking a Medical Assistant II to provide clinical support and clerical duties in a fast-paced outpatient setting. The role requires working under licensed clinicians, with duties including vital signs, EKGs, phlebotomy, injections, and patient prep.

Responsibilities include charting, specimen handling, specimen processing, coordinating care with insurers for authorizations, and assisting with patient admissions and scheduling.

Qualifications

• High school diploma or equivalent required.
• Current BLS/Heart Saver certification required or obtained within 3 months of hire.
• Medical Assistant credential approved by Massachusetts.

Responsibilities

• Escort patients to exam rooms and record vital signs and health status.
• Perform EKGs, phlebotomy, and Point of Care tests per clinic standards.
• Prepare and administer non-intravenous injections as directed.
• Assist in routine physical examinations and clinical procedures.
• Review lab results and escalate abnormal findings to clinicians.
• Maintain clear communication with licensed clinicians and prep rooms as needed.
• Ensure instruments are cleaned, sterilized, and repackaged per protocol.
• Operate sterilization/cleaning systems as required.
• Assist with patient transfers, admissions, and scheduling.
• Maintain supplies and inventory; initiate re-supply orders.
• Maintain medical records and document within EMR.
• Process prescriptions and refills as directed.
• Coordinate with insurers for coverage and pre-authorizations as needed.
• Collect co-pays and maintain payment records.

Education

High School Diploma or equivalent

BLS or Heart Saver certification

Medical Assistant credential (Massachusetts approved)

Job description

UMass Memorial Health in Worcester, MA is seeking a Medical Assistant II to provide clinical support and clerical duties in a fast-paced outpatient setting. The role requires working under licensed clinicians, with duties including vital signs, EKGs, phlebotomy, injections, and patient prep.

Responsibilities include charting, specimen handling, specimen processing, coordinating care with insurers for authorizations, and assisting with patient admissions and scheduling.