Outpatient Front Desk Specialist

Isaiah House; Louisville (KY); In loco; GBP 24.000 - 35.000; Tempo pieno

Descrizione del lavoro

Isaiah House in Louisville, KY, is seeking an outpatient receptionist to create a welcoming, professional environment for clients and staff. The role handles greeting visitors, answering calls, scheduling, intake paperwork, updating EMR, and coordinating with clinical and administrative teams to ensure smooth daily operations.

Ideal candidates are organized, compassionate, detail-oriented, and able to work in a fast-paced behavioral health setting, with emphasis on confidentiality and respectful

Competenze

• High school diploma or equivalent.
• Strong communication, customer service, and organizational skills.
• Proficiency in Microsoft Office and standard office equipment.
• Ability to multitask and maintain accurate records.
• Confidentiality and compassionate client interaction.

Mansioni

• Greet clients, visitors, and staff in a friendly and professional manner.
• Answer, screen, and direct incoming calls and respond to inquiries.
• Schedule, confirm, and manage client appointments and daily schedules.
• Maintain a clean, organized reception area and manage mail and deliveries.
• Perform general administrative duties and maintain records.
• Follow visitor check-in procedures and safety guidelines.
• Provide administrative support to office management and other departments.
• Assist with intake paperwork and EMR data entry and updates.
• Maintain confidentiality of client information in accordance with HIPAA.

Conoscenze

Communication

Customer Service

Organization

Attention to Detail

Adaptability

Teamwork

Problem Solving

Confidentiality

Formazione

High School Diploma or Equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Isaiah House in Louisville, KY, is seeking an outpatient receptionist to create a welcoming, professional environment for clients and staff. The role handles greeting visitors, answering calls, scheduling, intake paperwork, updating EMR, and coordinating with clinical and administrative teams to ensure smooth daily operations.

Ideal candidates are organized, compassionate, detail-oriented, and able to work in a fast-paced behavioral health setting, with emphasis on confidentiality and respectful