Compassionate Front Desk & Intake Specialist

Isaiah House Treatment Center; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Isaiah House Treatment Center in Louisville is seeking an Outpatient Receptionist to create a welcoming, professional environment for clients, visitors, and staff. You will handle calls, appointments, intake paperwork, and EMR data entry with a strong focus on confidentiality and accuracy.

Join a nonprofit, Christ-centered team dedicated to evidence-based addiction recovery. The role offers a fast-paced office setting, collaborative support across clinical and administrative teams, and

Qualifications

• Greeting clients, visitors, and staff in a friendly, professional manner.
• Schedule and manage client appointments with accuracy.
• Maintain accurate client records and documentation.
• Ensure HIPAA and confidentiality compliance.

Responsibilities

• Answer, screen, and direct incoming calls.
• Maintain a clean, welcoming reception area.
• Enter and verify client information in the EMR.
• Assist with intake paperwork and forms.
• Support daily office operations and staff.

Skills

Greeting clients

Customer service

Organization

Attention to detail

Adaptability

Teamwork

Problem solving

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Isaiah House Treatment Center in Louisville is seeking an Outpatient Receptionist to create a welcoming, professional environment for clients, visitors, and staff. You will handle calls, appointments, intake paperwork, and EMR data entry with a strong focus on confidentiality and accuracy.

Join a nonprofit, Christ-centered team dedicated to evidence-based addiction recovery. The role offers a fast-paced office setting, collaborative support across clinical and administrative teams, and