Outpatient Front Desk & Patient Services Specialist

Sigma Systems, Inc.; Chelsea (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Sigma, Inc. is seeking a Practice Assistant- Administrative to support Beth Israel Lahey Health Primary Care in Chelsea, MA on a 3-month contract. The role is on-site with a Monday–Friday schedule from 08:45 AM to 05:15 PM. The candidate will act as the primary point of contact for patients and visitors in an outpatient unit.

Responsibilities include check-in, registration, and verifying demographic/insurance information, while maintaining confidentiality and providing excellent customer service.

Qualifications

• Experience in outpatient front desk operations and patient reception.
• Ability to collect accurate demographic and insurance information.
• Commitment to patient confidentiality and HIPAA practices.

Responsibilities

• Greet patients and visitors, answer phones, and direct inquiries.
• Verify demographics, schedule appointments, and register patients.
• Process check-ins, collect co-payments, and update medical records.
• Coordinate with providers and staff to maintain smooth patient flow.

Skills

Front desk

Customer service

Communication

HIPAA

Job description

Sigma, Inc. is seeking a Practice Assistant- Administrative to support Beth Israel Lahey Health Primary Care in Chelsea, MA on a 3-month contract. The role is on-site with a Monday–Friday schedule from 08:45 AM to 05:15 PM. The candidate will act as the primary point of contact for patients and visitors in an outpatient unit.

Responsibilities include check-in, registration, and verifying demographic/insurance information, while maintaining confidentiality and providing excellent customer service.