Outpatient Front Desk & Care Concierge

Hackensack Meridian Health Inc.; Glen Ridge (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient office operations. The role emphasizes front desk duties, patient check-in/check-out, scheduling, and registration to ensure a smooth patient experience.

The ideal candidate has at least 1 year in customer service, strong communication skills, and proficient computer abilities with MS Office or Google Suite. Travel to various locations and reliable transportation are required.

Qualifications

• 1+ years experience in a customer service setting.
• Ability to manage multiple tasks in a fast-paced environment.
• Must be able to travel to various locations and have reliable transportation.
• Proficient computer skills (MS Office and/or Google Suite).
• Excellent written and verbal communication skills.

Responsibilities

• Perform front desk functions in the ambulatory office, including check-in and check-out.
• Schedule, register and coordinate patient appointments.
• Provide support to the care team to ensure the best patient experience post-visit.

Skills

Customer service

Communication

Time management

Multitasking

Education

High School Diploma/GED

Associates Degree

EMR/EHR experience

Tools

Microsoft Office

Google Suite

EMR/EHR systems

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient office operations. The role emphasizes front desk duties, patient check-in/check-out, scheduling, and registration to ensure a smooth patient experience.

The ideal candidate has at least 1 year in customer service, strong communication skills, and proficient computer abilities with MS Office or Google Suite. Travel to various locations and reliable transportation are required.