Outpatient Front Desk Administrator | Scheduling & Care

Putnam Physical Therapy; Cookeville (TN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, dental, and vision insurance

401K with employer match

Employee assistance program (including

Job summary

Putnam Physical Therapy, a trusted outpatient private practice in Cookeville, TN, is hiring a Front Desk Administrator for a full-time role. You will greet patients, manage check-ins/outs, verify insurances, and schedule appointments in a supportive team environment.

We value a detail-oriented, organized professional with strong customer service and MS Office skills who can handle deadlines and maintain a positive patient experience. Growth and stability come from a long-standing local practice.

Qualifications

• Must be a high school graduate; some college or healthcare technical school a plus
• 1–2 years working in a front office environment
• Previous experience in healthcare setting ideal; motivated team player with proactive attitude

Responsibilities

• Greet and check in/out patients in a friendly manner
• Collect co-pays and verify insurance coverage
• Schedule and confirm patient appointments
• Process new referrals and coordinate start of care with staff and contracted agencies
• Maintain staff productivity through proper visit distribution and liaise with non-therapy staff

Skills

MS Office

Organized

Stress management

Interpersonal skills

Detail oriented

Customer service

Typing

Education

High school diploma

Some college

Tools

Microsoft Office

Job description

Putnam Physical Therapy, a trusted outpatient private practice in Cookeville, TN, is hiring a Front Desk Administrator for a full-time role. You will greet patients, manage check-ins/outs, verify insurances, and schedule appointments in a supportive team environment.

We value a detail-oriented, organized professional with strong customer service and MS Office skills who can handle deadlines and maintain a positive patient experience. Growth and stability come from a long-standing local practice.