Medical Front Desk & Scheduling Specialist

Summit-Medical-Group,-P.l.l.c.; Cookeville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Medical Group at Cookeville is seeking a Multi-Duty Receptionist to join their front office team. This full-time, on-site role greets, directs and schedules patients and visitors, ensuring a smooth check-in process and accurate information flow.

Candidates should have a High School Diploma or equivalent; one year of medical office experience is preferred. The position emphasizes courteous service, dependable attendance, and cooperative teamwork within a busy primary care setting.

Qualifications

• High School Diploma or equivalent required.
• Prefer one-year experience in a medical office.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts and coordinates lab work, as requested.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma, or equivalent

Job description

Summit Medical Group at Cookeville is seeking a Multi-Duty Receptionist to join their front office team. This full-time, on-site role greets, directs and schedules patients and visitors, ensuring a smooth check-in process and accurate information flow.

Candidates should have a High School Diploma or equivalent; one year of medical office experience is preferred. The position emphasizes courteous service, dependable attendance, and cooperative teamwork within a busy primary care setting.