Outpatient Clinical Support Specialist - Orthopedics

Crystal Clinic Orthopaedic Center; Akron (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Life and disability insurance

401(k) & PTO

Tuition Reimbursement

Employee Assistance & Wellness

Pet/Home/Auto Insurance

Career Growth

Work-life balance culture

Job summary

Crystal Clinic Orthopaedic Center in Akron, OH is seeking Clinical QuickCare Staff to provide clinical and administrative support in an outpatient setting under licensed supervision. Responsibilities include intake, vital signs, EMR documentation, procedure assistance, and patient education to ensure efficient clinic operations and high-quality care.

Qualifications include graduation from an accredited clinical program, outpatient experience preferred, and current Ohio licensure or certification

Qualifications

• Graduate of an accredited athletic training, practical nursing, or similar licensure-relevant program.
• Outpatient/ambulatory care or orthopedic experience preferred.
• Current Ohio licensure or certification (e.g., Athletic Trainer or LPN) and BLS certification.

Responsibilities

• Room patients; obtain vital signs, medical histories, and update EMR documentation.
• Assist providers with examinations, procedures, injections, dressing changes, sutures, casting, and DME application.
• Provide patient education, discharge instructions, and follow-up coordination.
• Perform triage functions, including calls, documenting interactions, routing concerns, and assisting with prescriptions and prior authorizations.
• Obtain and process referrals, insurance authorizations, and benefit verifications.
• Fit and educate patients on DME and coordinate vendor referrals as needed.
• Maintain exam rooms, equipment, supplies, and infection-control standards.
• Support clinic operations with backup coverage and administrative duties.
• Attend departmental meetings, in-services, and required training.
• Perform all other duties as assigned.

Skills

EMR documentation

Vital signs

Patient care

Communication

Attention to detail

Infection control

HIPAA compliance

Education

Graduate of accredited Athletic Training program

Practical Nursing program

Other applicable clinical program

Tools

EMR systems

DME processes

Job description

Crystal Clinic Orthopaedic Center in Akron, OH is seeking Clinical QuickCare Staff to provide clinical and administrative support in an outpatient setting under licensed supervision. Responsibilities include intake, vital signs, EMR documentation, procedure assistance, and patient education to ensure efficient clinic operations and high-quality care.

Qualifications include graduation from an accredited clinical program, outpatient experience preferred, and current Ohio licensure or certification