Clinical Staff - Quickcare Green/Float (Full-Time)

Crystal Clinic Orthopaedic Center; Akron (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Life and disability insurance

401(k) & PTO

Tuition Reimbursement

Employee Assistance & Wellness

Pet/Home/Auto Insurance

Career Growth

Work-life balance culture

Job summary

Crystal Clinic Orthopaedic Center in Akron, OH is seeking Clinical QuickCare Staff to provide clinical and administrative support in an outpatient setting under licensed supervision. Responsibilities include intake, vital signs, EMR documentation, procedure assistance, and patient education to ensure efficient clinic operations and high-quality care.

Qualifications include graduation from an accredited clinical program, outpatient experience preferred, and current Ohio licensure or certification

Qualifications

• Graduate of an accredited athletic training, practical nursing, or similar licensure-relevant program.
• Outpatient/ambulatory care or orthopedic experience preferred.
• Current Ohio licensure or certification (e.g., Athletic Trainer or LPN) and BLS certification.

Responsibilities

• Room patients; obtain vital signs, medical histories, and update EMR documentation.
• Assist providers with examinations, procedures, injections, dressing changes, sutures, casting, and DME application.
• Provide patient education, discharge instructions, and follow-up coordination.
• Perform triage functions, including calls, documenting interactions, routing concerns, and assisting with prescriptions and prior authorizations.
• Obtain and process referrals, insurance authorizations, and benefit verifications.
• Fit and educate patients on DME and coordinate vendor referrals as needed.
• Maintain exam rooms, equipment, supplies, and infection-control standards.
• Support clinic operations with backup coverage and administrative duties.
• Attend departmental meetings, in-services, and required training.
• Perform all other duties as assigned.

Skills

EMR documentation

Vital signs

Patient care

Communication

Attention to detail

Infection control

HIPAA compliance

Education

Graduate of accredited Athletic Training program

Practical Nursing program

Other applicable clinical program

Tools

EMR systems

DME processes

Job description

• Location 1622 East Turkeyfoot Lake Road,Akron, OH, 44312,United States
• Job Category Patient Care
• Employee Type Non-Exempt - FT

Description

• Full-Time 40-hours/week
• 4x 10-hour shifts 8:00AM-6:30PM
• Floating will be required between locations

Position Summary

Clinical QuickCare Staff provide clinical and administrative support in an outpatient setting under the supervision of licensed providers. Responsibilities include patient intake, vital signs, EMR documentation, assisting with procedures, administering or preparing treatments within scope of practice, cast/splint and DME application, patient education, triage support, referral coordination, insurance authorizations, and maintaining exam rooms and clinical supplies. This role supports efficient clinic operations and delivers high-quality patient care.

Essential Job Functions/Accountabilities

Room patients; obtain vital signs, medical histories, and update EMR documentation.

Assist providers with examinations, procedures, injections, dressing changes, suture/staple removal, casting, splinting, and DME application as appropriate.

Provide patient education, discharge instructions, and follow-up coordination.

Perform triage functions, including answering calls, documenting patient interactions, routing clinical concerns, and supporting prescription and prior authorization processes.

Obtain and process referrals, insurance authorizations, and benefit verifications.

Fit and educate patients on prescribed durable medical equipment (DME) and coordinate vendor referrals when needed.

Maintain exam rooms, equipment, supplies, and infection-control standards.

Support clinic operations by providing backup coverage and performing administrative duties as required.

Attend departmental meetings, in-services, and required training.

Perform all other duties as assigned.

Position Requirements

Education: Graduate of an accredited Athletic Training program, Practical Nursing program, or other applicable clinical program as required for licensure.

Experience: Previous outpatient, ambulatory care, orthopedic, sports medicine, or related clinical experience preferred.

Technical Skills: Knowledge of EMR systems, clinical procedures, patient care documentation, DME processes, infection control standards, and HIPAA requirements. Strong communication, organization, and critical thinking skills required.

Certifications/Licenses/Registrations: Current Ohio licensure or certification appropriate to position (e.g., Athletic Trainer or Licensed Practical Nurse). BLS certification required.

Summary

Build Your Career with Crystal Clinic Orthopaedic Center

At Crystal Clinic, people come first. Join a team that is passionate about delivering exceptional patient care while supporting a healthy work-life balance, professional growth, and career development. With 50+ board-certified physicians and 15+ locations across Northeast Ohio, you'll have the opportunity to learn, grow, and make a meaningful impact alongside some of the region's leading orthopedic specialists.

What We Offer:

• 100% Employer-Paid Life and Disability Insurance
• 401(k) & Generous Paid Time Off
• Tuition Reimbursement
• Employee Assistance & Wellness Programs
• Voluntary Pet, Home & Auto Insurance
• Career Growth and Development Opportunities
• Supportive, Team-Oriented Culture Focused on Work-Life Balance

Join Crystal Clinic and build a rewarding career with an organization committed to helping both patients and employees thrive.