Clinic Practice Supervisor

Mt. Washington Pediatric Hospital; Solon (OH); On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Employer-Paid Life & Disability

401(k) + PTO

Insurance Benefits (pet/home/auto)

Tuition Reimbursement

Wellness Programs

Job summary

Crystal Clinic Orthopaedic Center in Northeast Ohio is seeking a capable clinic operations leader to oversee daily operations and staff across outpatient services. The role includes interviewing and evaluating staff, managing resources, leading in the absence of management, and ensuring patient flow and clinical efficiency.

You will train, educate, and evaluate staff, resolve issues with HR assistance, and participate in performance reviews, hiring, and scheduling.

Qualifications

• A bachelor’s degree in a relevant field is preferred.
• Strong leadership qualities and the ability to take initiative in a healthcare setting, along with experience in medical practice operations within a clinic, hospital, or healthcare environment.
• An active clinical license or certification (e.g., LPN, ATC, MA, RT) is required. BLS certification required.

Responsibilities

• Oversees daily clinic operations and staff, ensuring compliance with policies and procedures and supporting patient care with guidance and issue resolution.
• Manage daily workflow, staff schedules, and approve time in payroll system; participate in interviewing, hiring, and annual performance evaluations.
• Train and evaluate staff; resolve issues, implement programs to improve patient flow and clinical efficiency.

Skills

Leadership

Medical terminology

Computer skills

Education

Bachelor's degree

Tools

Payroll system

Job description

• Base Pay $24.00 - $37.00 / Hour
• Job Category Administration, Outpatient
• Employee Type Non-Exempt - FT

The Essentials:

• Schedule: Full-Time (40 hrs/week) | Monday - Friday

What You’ll Do:

• Oversees daily clinic operations and staff, ensuring compliance with policies and procedures. They support patient care by providing guidance, resolving issues, and maintaining smooth workflows. Responsibilities include interviewing and evaluating staff, managing resources, and stepping in as leader when management is absent.
• Manage daily workflow, staff schedules, and approve time in the payroll system. Participate in interviewing, hiring, and annual performance evaluations. Delegate work effectively and provide leadership to ensure results.
• Train, educate, and evaluate staff. Resolve employee issues and administer discipline with HR assistance. Implement programs to improve patient flow and clinical efficiency.

What We’re Looking For:

• Education: A bachelor’s degree in a relevant field is preferred.
• Experience: Strong leadership qualities and the ability to take initiative in a healthcare setting, along with experience in medical practice operations within a clinic, hospital, or healthcare environment. Orthopaedic experience is strongly preferred.
• Skills: Strong understanding of medical terminology. Proficient in computer applications and adaptable to learning new software systems.
• License/Certifications: An active clinical license or certification (e.g., LPN, ATC, MA, RT) is required. All licensing or certifications related to your medical experience must be kept current and active to practice in the state of Ohio. BLS certification required.

Summary

Build Your Career with Crystal Clinic Orthopaedic Center

At Crystal Clinic, people come first - patients and team members alike. Whether you're starting your career or bringing years of experience, you'll find a supportive environment where you can grow and make a real difference. Join our 5-star team of experts in orthopedics and plastic/reconstructive care, with over 50 board-certified physicians and 15+ locations across Northeast Ohio.

What We Offer:

• Comprehensive Medical, Dental & Vision
• 100% Employer-Paid Life, Short- & Long-Term Disability
• 401(k) + PTO
• Voluntary Pet, Home, and Auto Insurance Benefits
• Tuition Reimbursement
• Employee Assistance & Wellness Programs