Outpatient Clinic Operations Manager

Dignity Health; Santa Cruz (CA); On-site; USD 52,000 - 73,000; Full time

Job summary

Dignity Health Clinic is seeking a Clinic Supervisor to oversee the patient care team, front desk, records, and ancillary services in a primary care outpatient clinic in Santa Cruz. You will ensure smooth clinic operations, mentor staff, and support budgeting and cost management while maintaining high-quality patient care.

You will lead a team, manage performance and drive improvements in patient satisfaction and operational efficiency in a fast-paced, regulated healthcare environment.

Qualifications

• Three years of outpatient clinic supervision experience.
• Ability to manage budgets, reports, and cost-effective operations.
• Proficiency with EMR, billing systems, and clinical information systems.
• Strong interpersonal, written and verbal communication skills.

Responsibilities

• Oversee clinic operations and staff for a smooth daily workflow.
• Mentor and supervise staff, conduct performance evaluations and trainings.
• Assist with budget development and cost management.
• Monitor department productivity and efficiency.
• Foster strong relationships with patients, staff and providers.

Skills

Outpatient clinic exp

Team supervision

Budgeting knowledge

Interpersonal / communication

Leadership in fast-paced environment

Education

Bachelor's degree in business/healthcare administration

RN or LVN license

Tools

EMR systems

Billing systems

Microsoft Office / spreadsheets

Job description

Dignity Health Clinic is seeking a Clinic Supervisor to oversee the patient care team, front desk, records, and ancillary services in a primary care outpatient clinic in Santa Cruz. You will ensure smooth clinic operations, mentor staff, and support budgeting and cost management while maintaining high-quality patient care.

You will lead a team, manage performance and drive improvements in patient satisfaction and operational efficiency in a fast-paced, regulated healthcare environment.