Clinic Operations Lead

Srhealth; Santa Rosa (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Srhealth at Caritas Campus in Santa Rosa, CA is seeking a Clinic Supervisor to oversee daily operations and ensure high quality patient care. You will update schedules, resolve scheduling issues, streamline workflows, and coordinate between back office, reception, and patients.

You will supervise staff, train new hires, manage in-house labs, support quality improvement projects, liaise with Quest lab, and ensure timely timekeeping and payroll submissions.

Qualifications

• Minimum of 2 years working in a healthcare environment required.
• One year of supervisory experience preferred.
• Strong verbal and written communication skills.
• Possess a deep understanding of clinical operations and workflows.
• Strong problem solving skills.
• Experience with Electronic Health Records preferred.
• Fluency in Spanish speaking preferred.

Responsibilities

• Assists in the management of day-to-day clinic operations to ensure patient needs are met.
• Supervises support staff.
• Prepares, closely monitors and manages the daily clinic schedule to ensure that patients are seen in a timely manner.
• Corrects problems with scheduling or workflows and makes recommendations for systems improvement.
• Communicates with other clinic supervisors to maintain appropriate daily support staff schedule for all clinic departments.
• Oversees in-house labs ensuring appropriate standards are met.
• Participates in Quality Improvement projects and other duties as assigned by manager.
• Liaises with Quest lab to troubleshoot lab transmission and clarify insurance coverage.
• Oversees monitoring and inventory of immunizations.
• Assists in reassignment of graduating resident panels each year.
• Works closely with Standby Clinic Coordinator to accommodate standby patients.
• Supports Medical Receptionist role and provides occasional assistance.
• Responsible for timely, accurate submission of timekeeping processes to payroll.

Skills

Verbal communication

Written communication

Problem solving

Healthcare experience

Spanish language

Tools

Electronic Health Records

Job description

Srhealth at Caritas Campus in Santa Rosa, CA is seeking a Clinic Supervisor to oversee daily operations and ensure high quality patient care. You will update schedules, resolve scheduling issues, streamline workflows, and coordinate between back office, reception, and patients.

You will supervise staff, train new hires, manage in-house labs, support quality improvement projects, liaise with Quest lab, and ensure timely timekeeping and payroll submissions.