Outpatient Clinic Admin & Scheduling Specialist

McLean Hospital; Belmont (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

McLean Hospital in Belmont, MA is seeking a Clinic Practice Assistant I to support the Center for Metabolic Psychiatry outpatient clinic. You will handle scheduling, greet patients, check in, maintain medical records, and support clinical documentation to ensure smooth daily operations.

The role requires a high school diploma or equivalent and strong organizational and customer service skills. Prior healthcare-office experience is preferred, and familiarity with EMR systems is a plus.

Qualifications

• High School Diploma or Equivalent.
• Healthcare office experience 0-1 year preferred.
• Basic proficiency with Office Suite (wording, spreadsheets, email).
• Ability to manage time and multi-task in a clinical office.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Schedule and maintain patient appointments and records.
• Greet and assist patients, answer phones, and route inquiries.
• Process patient billing forms and scan documents to the medical record.
• Support patient flow and coordinate communications with clinicians.

Skills

Office Suite

Phone system

Time management

Communication

Education

High School Diploma

Tools

EMR Systems

Job description

McLean Hospital in Belmont, MA is seeking a Clinic Practice Assistant I to support the Center for Metabolic Psychiatry outpatient clinic. You will handle scheduling, greet patients, check in, maintain medical records, and support clinical documentation to ensure smooth daily operations.

The role requires a high school diploma or equivalent and strong organizational and customer service skills. Prior healthcare-office experience is preferred, and familiarity with EMR systems is a plus.