Clinic & Scheduling Specialist – Onsite Medical Admin

massgeneralbrigham; Peabody (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Mass General Brigham's North Shore Medical Center in Peabody, MA is seeking a full-time Clinic/Practice Assistant to support both administrative and clinical services in a busy outpatient practice. The role is onsite, Monday–Friday, 40 hours, with shifts between 7:30 AM and 5:30 PM.

Ideal candidates will have 2–3 years of office experience and CMAA certification preferred, with Epic experience encouraged. You will schedule appointments, check patients in/out, handle billing forms, and support

Qualifications

• High School Diploma or Equivalent required.
• CMAA certification preferred.
• 2-3 years of office experience required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Handle messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as Super User for scheduling, registration, and billing systems.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Education

High School Diploma or Equivalent

CMAA certification

Tools

Epic

Job description

Mass General Brigham's North Shore Medical Center in Peabody, MA is seeking a full-time Clinic/Practice Assistant to support both administrative and clinical services in a busy outpatient practice. The role is onsite, Monday–Friday, 40 hours, with shifts between 7:30 AM and 5:30 PM.

Ideal candidates will have 2–3 years of office experience and CMAA certification preferred, with Epic experience encouraged. You will schedule appointments, check patients in/out, handle billing forms, and support