Outpatient Clinic Administrative Assistant

massgeneralbrigham; Belmont (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

McLean Hospital seeks a Clinic Practice Assistant I to provide essential administrative support in a busy outpatient clinic. You will schedule patient appointments, greet and check in patients, handle billing forms, and maintain medical records to ensure efficient daily operations.

Strong organizational and communication skills are required, with prior healthcare office experience preferred. The role emphasizes teamwork with clinicians and researchers to support smooth patient care.

Qualifications

• High school diploma or equivalent required.
• Healthcare office experience 0–1 year preferred.
• Proficiency with Office Suite and basic clerical duties.

Responsibilities

• Schedule and coordinate patient appointments and records.
• Greet patients and assist with check-in/check-out.
• Answer phones, manage routine inquiries, and route messages.
• Process patient billing forms and scan into medical records.
• Obtain and verify registrations and prior authorizations as needed.
• Support patient flow and maintain accurate documentation.

Skills

Office software

Phone system

Written communication

Time management

Organization

Multitasking

Education

High School Diploma or Equivalent

Tools

EMR systems

Job description

McLean Hospital seeks a Clinic Practice Assistant I to provide essential administrative support in a busy outpatient clinic. You will schedule patient appointments, greet and check in patients, handle billing forms, and maintain medical records to ensure efficient daily operations.

Strong organizational and communication skills are required, with prior healthcare office experience preferred. The role emphasizes teamwork with clinicians and researchers to support smooth patient care.