Outpatient Center Operations Supervisor

Beth Israel Lahey Health; Milton (GA); On-site; USD 36,000 - 57,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Practice Supervisor to oversee administrative staff in the Center for Specialty Care in Milton. You will manage patient scheduling, registrations, referrals, and authorizations, while coordinating front desk operations and ensuring a high level of service and confidentiality.

The role requires supervisory experience, strong communication, and the ability to work across multiple computer systems. Travel to affiliate locations may be required.

Qualifications

• High school diploma or GED required.
• Associates degree preferred.
• Supervisory experience preferred.

Responsibilities

• Schedule patients, check-in, registration and verification of demographic and fiscal information.
• Onboarding and training of new hires.
• Conducts 1:1 meetings with staff.
• Monitors provider call schedules and ensures updates to templates.
• Manage supply lists and inventory.
• Input patient insurance, referrals, and precertification.
• Collect copayments and perform daily charge reconciliation.
• Schedule follow ups and tests.
• Provide excellent patient service and maintain confidentiality.
• Participate in Joint Commission activities.

Skills

Decision Making

Oral/Written Communication

Team Work

Customer Service

Education

High school diploma or GED

Associates degree

Job description

Beth Israel Lahey Health is seeking a Practice Supervisor to oversee administrative staff in the Center for Specialty Care in Milton. You will manage patient scheduling, registrations, referrals, and authorizations, while coordinating front desk operations and ensuring a high level of service and confidentiality.

The role requires supervisory experience, strong communication, and the ability to work across multiple computer systems. Travel to affiliate locations may be required.