Outpatient Center Operations Supervisor

Beth Israel Lahey Health; Town of Milton (NY); On-site; USD 36,000 - 57,000; Full time

Job summary

Beth Israel Deaconess Hospital Milton, Inc. is seeking a Practice Supervisor to oversee administrative staff in the Center for Specialty Care. You will supervise scheduling, registrations, and payroll tasks, while ensuring top-notch patient service and efficient clinic flow.

You will collaborate with affiliate sites, train new hires, and act as a primary contact for patients and visitors. Strong English communication and organizational skills are required.

Qualifications

• High school diploma or GED required.
• Minimum 2 years supervisory experience.
• Strong written and verbal English communication.

Responsibilities

• Schedule patients, check-in, registration and verification of demographic and fiscal information.
• Onboard and train new hires; conduct 1:1 meetings with staff.
• Monitor provider call schedules and maintain the reception area and inventory.
• Collect copays and perform daily charge reconciliation.
• Ensure timely patient flow and excellent customer service.

Skills

Supervisory experience

Customer service

Communication

Time management

Problem solving

English proficiency

Education

High school diploma or GED

Associates degree preferred

Tools

Microsoft Office

EHR systems

Scheduling software

Job description

Beth Israel Deaconess Hospital Milton, Inc. is seeking a Practice Supervisor to oversee administrative staff in the Center for Specialty Care. You will supervise scheduling, registrations, and payroll tasks, while ensuring top-notch patient service and efficient clinic flow.

You will collaborate with affiliate sites, train new hires, and act as a primary contact for patients and visitors. Strong English communication and organizational skills are required.