Outpatient Admissions Specialist II

Hoag Hospital Irvine; Newport Beach (CA); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian seeks an Outpatient Admissions Representative II for Rehab Administration in Newport Beach, CA. The role focuses on patient registration, scheduling, insurance verification, and payment collection, using systems like EPIC, Passport, and Chartmaxx to streamline operations.

Responsibilities include supporting leadership with special projects, mentoring new staff, and ensuring a smooth patient experience across rehab services.

Qualifications

• High school diploma or equivalent required.
• Minimum one (1) year clerical experience, medical terminology, including filing, computer skills and basic telephone skills required.
• Minimum one (1) year medical front office experience, preferably within an acute healthcare system environment required.
• High level of computer keyboarding skills for data input required.
• Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel required.

Responsibilities

• Register patients, schedule appointments, verify insurance, and collect patient payments.
• Enhance the patient experience and communicate with internal departments.
• Utilize systems such as EPIC, Passport, Chartmaxx for information handling.
• Provide guidance to new employees and assist leadership on special projects.

Skills

Clerical experience

Medical terminology

Front office experience

Computer keyboarding

Microsoft Office Suite

Education

High School diploma or equivalent

Tools

Microsoft Office

EPIC/Passport/Chartmaxx

Job description

Hoag Memorial Hospital Presbyterian seeks an Outpatient Admissions Representative II for Rehab Administration in Newport Beach, CA. The role focuses on patient registration, scheduling, insurance verification, and payment collection, using systems like EPIC, Passport, and Chartmaxx to streamline operations.

Responsibilities include supporting leadership with special projects, mentoring new staff, and ensuring a smooth patient experience across rehab services.