Admissions Specialist: Patient Access & Scheduling

Hoag Hospital Irvine; Irvine (CA); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian in Irvine, CA seeks an Admissions Rep I to support patient access at the front desk and care pathways. Responsibilities include registration, scheduling, insurance verification, and collecting patient payments while ensuring a smooth patient experience and effective coordination with clinical teams.

The role requires basic clerical skills, familiarity with EPIC or similar systems, and proficiency in Microsoft Office.

Qualifications

• High School diploma or equivalent is required.
• Minimum one year of clerical experience, medical terminology, filing, computer skills and basic telephone skills required.
• High level of keyboarding skills for data input required.
• Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel required.
• Imaging Departments Only: Clerical experience, medical terminology, including computer skills and basic telephone skills preferred.

Responsibilities

• Registration of patients and scheduling of appointments.
• Verification of insurance coverage and benefits for patients.
• Collection of patient payments and posting.
• Enhance the patient experience and coordinate with clinical teams.
• Communicate with internal departments to support patient flow.

Skills

Registration

Scheduling

Insurance verification

Patient payments

Patient experience

Internal communications

Education

High School diploma or equivalent

Clerical experience (1+ year)

Tools

Affinity

Passport

EPIC

Microsoft Office (Outlook, Word, Excel)

Job description

Hoag Memorial Hospital Presbyterian in Irvine, CA seeks an Admissions Rep I to support patient access at the front desk and care pathways. Responsibilities include registration, scheduling, insurance verification, and collecting patient payments while ensuring a smooth patient experience and effective coordination with clinical teams.

The role requires basic clerical skills, familiarity with EPIC or similar systems, and proficiency in Microsoft Office.