Outpatient Administrative Clerk II (Local Govt)

Commonwealth of Pennsylvania; Coaldale (Schuylkill County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Excellent benefits

Pension plan

Alternative work schedule options

Paid time off

Job summary

The Commonwealth of Pennsylvania is seeking a Clerk 2 to support the Bedford Outpatient Program with clerical duties and front desk operations. The role involves scheduling appointments, handling registrations, managing records, and guiding visitors while ensuring accurate demographics and insurance information.

You will also assist with referrals, correspondence, and basic office tasks, contributing to smooth daily operations and reliable service across staff and clients.

Qualifications

• Six months as a Clerk 1 and educational development to the level of the eighth grade; or Completion of a high school business curriculum; or Any equivalent experience and/or training which provided the required knowledges and abilities.

Responsibilities

• Schedule appointments, manage cancellations, and coordinate doctor workdays.
• Retrieve charts and check forms in the Electronic Health Record.
• Greet visitors, answer calls for staff, and direct individuals to appropriate personnel.
• Confirm demographics, insurance details, and required documents during intake meetings.
• Prepare referral paperwork, print schedules, and organize files for outgoing letters.
• Screen medication and appointment calls and maintain positive rapport with individuals and staff.

Job description

The Commonwealth of Pennsylvania is seeking a Clerk 2 to support the Bedford Outpatient Program with clerical duties and front desk operations. The role involves scheduling appointments, handling registrations, managing records, and guiding visitors while ensuring accurate demographics and insurance information.

You will also assist with referrals, correspondence, and basic office tasks, contributing to smooth daily operations and reliable service across staff and clients.