Clerk 2, Local Government — Office & Records Pro

Commonwealth Of Pennsylvania; Chalybeate (PA); On-site; USD 23,000 - 31,000; Full time

Job summary

Commonwealth of Pennsylvania seeks a Clerk 2 to support the Bedford Outpatient Program with clerical tasks, appointment scheduling, and front desk duties. The role involves patient interactions, records management, and document preparation in a busy health services setting.

You will work a standard daytime schedule, with occasional non-standard hours for project needs; telework is limited to rare cases. The department emphasizes patient care and office efficiency within a civil service framework.

Qualifications

• Six months as a Clerk 1 and educational development to the level of the eighth grade; or Completion of a high school business curriculum; or Any equivalent experience and/or training which provided the required knowledges and abilities.

Responsibilities

• Schedule appointments, manage cancellations, and coordinate doctor workdays.
• Retrieve charts and check forms in the Electronic Health Record.
• Greet visitors, answer calls for staff, and direct individuals to appropriate personnel.
• Verify demographics, insurance details, and required documents during intake meetings.
• Prepare referral paperwork, print schedules, and organize files for outgoing letters.
• Screen medications and appointment calls and maintain positive rapport with individuals and staff.

Job description

Commonwealth of Pennsylvania seeks a Clerk 2 to support the Bedford Outpatient Program with clerical tasks, appointment scheduling, and front desk duties. The role involves patient interactions, records management, and document preparation in a busy health services setting.

You will work a standard daytime schedule, with occasional non-standard hours for project needs; telework is limited to rare cases. The department emphasizes patient care and office efficiency within a civil service framework.