Outpatient Access Specialist - PRN, Flexible Hours

Jefferson Health; New Jersey; On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Tuition assistance

Retirement plans

Job summary

Jefferson Health is seeking a Patient Access Representative for PRN, varied hours at Washington Township Outpatient. The role involves registering patients, collecting demographics and insurance details, verifying coverage, and collecting copays.

You will handle MSPQ for Medicare patients and ensure referrals and authorizations are on file when needed. Responsibilities include navigating RTE/Phreesia, rotating through service areas, and delivering a positive patient experience with strong

Qualifications

• High School Diploma or GED; associate degree preferred in healthcare or business administration.
• Minimum 3 years of customer service experience in a patient-facing role.
• Current Jefferson Seamless Access Representatives with 1 year of experience will be considered as meeting the requirement.

Responsibilities

• Registers patients and gathers complete demographic and insurance information.
• Verifies insurance coverage and benefits using RTE/Phreesia or payer websites.
• Collects patient out-of-pocket liability and copays at time of service.
• Enters orders and confirms medical necessity for outpatient visits.
• Interviews patients to complete the MSPQ for Medicare patients.
• Rotates through all Patient Access points of service (Outpatient Registration and ED).
• Maintains regulatory/compliance requirements and supports team metrics.

Skills

Communication skills

Customer service

Attention to detail

Microsoft Office

Education

High School Diploma or GED

Associate’s degree in healthcare or business administration

Tools

Real Time Eligibility (RTE)

Phreesia

Payer websites

Job description

Jefferson Health is seeking a Patient Access Representative for PRN, varied hours at Washington Township Outpatient. The role involves registering patients, collecting demographics and insurance details, verifying coverage, and collecting copays.

You will handle MSPQ for Medicare patients and ensure referrals and authorizations are on file when needed. Responsibilities include navigating RTE/Phreesia, rotating through service areas, and delivering a positive patient experience with strong