Outlet Supervisor - Lead Store Team & Customer Experience

VF Corp.; Arvin, Northern (CA, KY); Hybride; USD 29 000 - 40 000; Temps partiel

Résumé du poste

Vans is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience. You will coach associates, manage daily operations, and ensure merchandising and inventory integrity while promoting an inclusive, high-energy team environment.

The role emphasizes coaching, performance monitoring, and delivering exceptional service in a fast-paced retail setting. A high school diploma or equivalent is preferred, with 1+ years in retail leadership and strong

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent is preferred; hands-on experience valued.

Responsabilités

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Connaissances

Retail leadership

Customer engagement

Coaching

Communication

Team motivation

Formation

High School Diploma or equivalent

Outils

Retail software tools

Microsoft Word

Microsoft Excel

Description du poste

Vans is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience. You will coach associates, manage daily operations, and ensure merchandising and inventory integrity while promoting an inclusive, high-energy team environment.

The role emphasizes coaching, performance monitoring, and delivering exceptional service in a fast-paced retail setting. A high school diploma or equivalent is preferred, with 1+ years in retail leadership and strong