Outlet Supervisor — Elevate F&B Service

Hei Hotels Inc.; Nashville (TN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Complimentary meals

Free parking

401(k) matching

Job summary

HEI Hotels and Resorts is seeking a Restaurant/Outlet Associate at the Sheraton Music City Hotel in Nashville. You will assist the Outlet Manager in planning and managing Restaurant, Room Service and other outlets to deliver outstanding service while meeting financial goals.

You will monitor servers, maintain service standards, and communicate clearly with staff. The role requires physical ability to lift up to 50 pounds and work with liquor regulations and safety procedures.

Qualifications

• Experience handling a POS system in a busy service environment.
• Ability to lift/carry up to 50 pounds with or without accommodation.
• Clear verbal and written communication; adapt style for different audiences.

Responsibilities

• Assist Outlet Manager in planning and managing Restaurant, Room Service and outlets.
• Monitor servers and buspersons for service standards and guest signals.
• Maintain daily bank and ensure compliance with policy and liquor regulations.
• Coordinate with restaurant manager on events, house counts and training.
• Ensure cleanliness, setup and coverage of service areas.

Skills

Point of Sale (POS) use

Physical stamina

Verbal communication

Written communication

Tools

POS system

Job description

HEI Hotels and Resorts is seeking a Restaurant/Outlet Associate at the Sheraton Music City Hotel in Nashville. You will assist the Outlet Manager in planning and managing Restaurant, Room Service and other outlets to deliver outstanding service while meeting financial goals.

You will monitor servers, maintain service standards, and communicate clearly with staff. The role requires physical ability to lift up to 50 pounds and work with liquor regulations and safety procedures.