Hospitality Server – Drinks, Guest Experience & Tips

HEI Hotels & Resorts; Nashville (TN); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Free parking

Complimentary meals

Incentives for exemplary performance

Job summary

HEI Hotels & Resorts' Sheraton Music City Hotel in Nashville seeks a hospitality professional to serve guests with warmth and precision. You will greet guests, prepare and serve drinks, and ensure compliance with state liquor laws and HEI standards. Training emphasizes teamwork, reliability, and guest satisfaction.

This role offers opportunities to develop service skills in a dynamic hotel setting, with cafeteria meals, parking, and performance incentives as part of a supportive benefits program.

Qualifications

• Hotel experience preferred.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Ability to use point of service computer.
• Full knowledge of state liquor laws.
• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
• Effective verbal and written communication skills.

Responsibilities

• Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
• Perform all side work duties according to side work schedules.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Hotel experience

Communication skills

POS computer

Liquor laws knowledge

Tray carrying (30 lbs)

Tools

POS system

Job description

HEI Hotels & Resorts' Sheraton Music City Hotel in Nashville seeks a hospitality professional to serve guests with warmth and precision. You will greet guests, prepare and serve drinks, and ensure compliance with state liquor laws and HEI standards. Training emphasizes teamwork, reliability, and guest satisfaction.

This role offers opportunities to develop service skills in a dynamic hotel setting, with cafeteria meals, parking, and performance incentives as part of a supportive benefits program.