Outlet Store Assistant Manager — Lead Operations & Daily Pay

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Cleveland (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is seeking an Outlet Store Assistant Manager to support daily operations of the outlet store in Cleveland, OH. You will supervise donation processing, pricing, merchandising, and staff to ensure high-quality customer service and mission delivery.

The role requires strong leadership, retail experience, and ability to work nights, weekends, and some holidays. Competitive benefits for full-time employees are offered.

Qualifications

• Retail sales experience or potential for management.
• Strong interpersonal, communication, organization, and time management skills.
• Good judgment, problem-solving, and delegation skills.
• Knowledge of merchandise such as name brands, antiques, vintage, and collectibles.
• Able to identify different shades and tones of color.
• Computer experience.
• Bachelor's or associate degree in business management preferred.
• First aid and CPR certification required (can get certified after hire).
• Valid driver’s license and auto insurance.
• Ability to work nights, weekends, and some holidays.

Responsibilities

• Run daily store operations and supervise donation processing and pricing.
• Keep the sales floor attractive through effective merchandising.
• Ring up purchases, handle cash and make change, and handle customer disputes.
• Oversee salvage sorting and baler production and help turn 220 tables daily.
• Oversee quality control and inventory.
• Help supervise and train new team members, and set up/close the store day without the supervisor.
• Lead the team in following safety policies and model safe work habits.
• Report operations, personnel, mission and services, and safety statistics accurately and on time.
• Help the Store Manager recruit, process, and evaluate staff as needed.
• Hand every donor a receipt and end every interaction with "You changed a life today, Thank you!"

Skills

Retail sales

Management potential

Interpersonal skills

Communication

Time management

Organization

Problem solving

Education

Bachelor's or Associate in business management

Tools

Computer experience

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio is seeking an Outlet Store Assistant Manager to support daily operations of the outlet store in Cleveland, OH. You will supervise donation processing, pricing, merchandising, and staff to ensure high-quality customer service and mission delivery.

The role requires strong leadership, retail experience, and ability to work nights, weekends, and some holidays. Competitive benefits for full-time employees are offered.