Outlet Server - HRC Atlanta

Hard Rock Hotel Cancun; Atlanta (GA); On-site; USD 20,000 - 30,000; Part time

Job summary

Hard Rock Cafe Atlanta is seeking a part-time Outlet Server to provide energy and guest-focused service. You will take orders, run food, handle cash, and support alcohol service with a solid knowledge of ID checks and responsible practices.

Ideal candidates will have hospitality experience, strong upselling skills, and a passion for creating memorable guest experiences in a fast-paced restaurant setting. This role emphasizes teamwork and entertaining guests to deliver the Hard Rock experience.

Qualifications

• Experience delivering high-quality guest service in a fast-paced environment.
• Ability to handle cash and process payments accurately.
• Knowledge of responsible alcohol service and ID checks.
• Ability to upsell and drive guest satisfaction.

Responsibilities

• Take guests' orders and relay to kitchen staff.
• Run food and beverages to tables in a timely manner.
• Handle payments accurately using the POS system.
• Ensure guest safety by checking IDs for alcohol service.
• Maintain a clean, organized station and assist with side duties.

Skills

Guest service

Cash handling

Alcohol service

Upselling techniques

Tools

POS system

Job description

## Outlet Server - HRC AtlantaApplylocations: Hard Rock Cafe Atlantatime type: Part timeposted on: Posted Todayjob requisition id: R10829Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:****Job Description:** Taking guests’ orders . Running food. Handling cash & other forms of payment. Making proficient sales transactions - using a point-of-sale system. Properly checks I.D.s – for guests who appear to be under 30 years old. Demonstrating responsible alcohol service. Demonstrating impeccable product knowledge. Suggestive selling - using proven techniques. Answering questions - accurately and politely. Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience. Maintaining a clean & organized station – including pre-bussing & table maintenance. Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc. Demonstrating knowledge of all table/station numbers. Directing guests to areas & restrooms. Creating memorable experiences. Entertaining guests to create “Raving Fans.”This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.