SERVER

Hard Rock Hotel Cancun; Miami (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

Hard Rock Hotel Cancun in Miami is seeking a part-time Server to enhance guest experiences through excellent service. Responsibilities include taking orders, running food, and maintaining a clean station to delight our guests.

The ideal candidate will demonstrate strong customer service skills and product knowledge while ensuring a memorable dining atmosphere.

Qualifications

• Experience in customer service roles.
• Knowledge of food and beverage service.
• Ability to handle cash and payments.

Responsibilities

• Take orders and serve food and beverages.
• Maintain cleanliness and organization of the station.
• Ensure guest satisfaction throughout their dining experience.

Skills

Customer service

Point-of-sale system proficiency

Responsible alcohol service

Impeccable product knowledge

Job description

## SERVERApplylocations: Hard Rock Cafe Miamitime type: Part timeposted on: Posted Todayjob requisition id: R1254Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).* Taking guests’ orders.* Running food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checks I.D.s – for guests who appear to be under 30 years old.* Demonstrating responsible alcohol service.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Answering questions - accurately and politely.* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.* Maintaining a clean & organized station – including pre-bussing & table maintenance.* Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.* Demonstrating knowledge of all table/station numbers.* Directing guests to areas & restrooms.* Creating memorable experiences.* Entertaining guests to create “Raving Fans.”This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.