Outlet Server

Hard Rock Hotel Cancun; Baltimore (MD); On-site; USD 20,664 - 34,440; Part time

Job summary

Hard Rock Hotel Cancun is seeking a part-time Server for their Baltimore location. The successful candidate will be responsible for delivering exceptional service, taking customer orders, and maintaining a clean, organized work environment.

Key responsibilities include handling cash transactions, demonstrating product knowledge, and ensuring guests have a memorable experience. Join our team and help us create 'Raving Fans' through outstanding service.

Qualifications

• Experience in a restaurant or food service role.
• Ability to handle cash and process transactions accurately.
• Excellent communication skills and ability to engage with guests.

Responsibilities

• Take and process guests' orders efficiently.
• Ensure a clean and organized station for optimal service.
• Provide exceptional customer service to create memorable experiences.

Skills

Customer service

Food handling

Cash handling

Knowledge of alcohol service

Communication skills

Tools

Point-of-sale system

Job description

## Outlet ServerApplyremote type: Onsitelocations: Hard Rock Cafe Baltimoretime type: Part timeposted on: Posted Todayjob requisition id: R973Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).* Taking guests’ orders.* Running food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checks I.D.s – for guests who appear to be under 30 years old.* Demonstrating responsible alcohol service.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Answering questions - accurately and politely.* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.* Maintaining a clean & organized station – including pre-bussing & table maintenance.* Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.* Demonstrating knowledge of all table/station numbers.* Directing guests to areas & restrooms.* Creating memorable experiences.* Entertaining guests to create “Raving Fans.”This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.