Outlet Server - HRC Pigeon Forge

Hard Rock International; Pigeon Forge (TN); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Comprehensive benefits package

Healthy work-life balance

Job summary

A leading global hospitality company in Pigeon Forge is seeking a part-time Server to enhance guest experiences. Responsibilities include taking orders, handling payments, and ensuring customer satisfaction. Ideal candidates should possess strong communication skills and a knack for creating memorable moments for guests. Join us in an energetic environment where your contributions are essential, and enjoy a range of team benefits.

Qualifications

• Experience in a customer-facing role preferred.
• Ability to handle cash and process transactions.
• Strong communication skills and attention to detail.

Responsibilities

• Take guests’ orders and handle payments.
• Provide excellent customer service and maintain cleanliness.
• Entertain guests and ensure a memorable experience.

Skills

Customer service

Cash handling

Product knowledge

Sales techniques

Tools

Point-of-sale system

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting [e-mail] Server - HRC Pigeon Forge page is loaded## Outlet Server - HRC Pigeon Forgeremote type: Onsitelocations: Hard Rock Cafe Pigeon Forgetime type: Part timeposted on: Posted Todayjob requisition id: R1279Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).* Taking guests’ orders.* Running food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checks I.D.s – for guests who appear to be under 30 years old.* Demonstrating responsible alcohol service.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Answering questions - accurately and politely.* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.* Maintaining a clean & organized station – including pre-bussing & table maintenance.* Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.* Demonstrating knowledge of all table/station numbers.* Directing guests to areas & restrooms.* Creating memorable experiences.* Entertaining guests to create “Raving Fans.”This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.